We respect your right to the protection of your personal data, and therefore, in this privacy policy, we have described how personal data is processed and protected on our website www.amu.lv and in e-mail in accordance with the General Data Protection Regulation.
1. who is in charge
The website www.amu.lv is maintained and the personal data controller is SIA amu, VRN 40103886112, address Liepājas iela 35a-13, Riga, LV1002, e-mail info@amu.lv.
2. what personal data we process
We only process personal data that you have provided yourself on our website or in an email:
- when placing an order in our online store (name, surname, postal address, e-mail address, phone number); we also store data about your purchases (products, amounts, dates);
- by filling out the correspondence form on our website or sending us an e-mail (name, surname, e-mail address, phone number, other data, if any are provided);
- by subscribing to receive news and special offers from our website (email address).
3. For what purposes do we process personal data and the legal basis for processing?
We process the personal data provided to us when placing an order in our online store only for the purpose of processing and fulfilling your order and contacting you regarding the fulfillment of the order, if necessary. The legal basis for processing in this case is the performance of the distance contract concluded with you, as well as the implementation of regulatory enactments in the field of accounting.
We process personal data provided to us by filling out a contact form on our website or by sending us an email only to respond to your requests and questions. The legal basis for processing in this case is our legitimate interest in ensuring personal communication with the customer.
If you have signed up to receive our website news and special offers, we use your email address for the purpose of commercial communications. The legal basis for processing in this case is your consent, which you have the right to withdraw at any time and to opt out of receiving commercial communications in the future by sending a relevant message to the above-mentioned email address of the controller.
4. How long do we store personal data?
We retain personal data provided to us when placing an order in our online store or filling out a correspondence form on our website, as well as personal data in emails, for three years; after that, personal data on our website and in emails is deleted or anonymized.
We retain your email address for commercial purposes until you have opted out of receiving further commercial communications.
For accounting purposes, personal data in the accompanying documents and accounting program may be retained in accordance with the deadlines set out in regulatory enactments.
5. To whom do we transfer personal data?
We only transfer the necessary personal data to the supplier who delivers your order. We transfer the personal data required for payment processing to the relevant payment institution; we do not store such data ourselves. The data is also available to our website operator. The privacy policies of the suppliers, payment institutions and the website operator can be found on their own websites.
We may provide personal data to competent government authorities upon their reasonable request.
We do not transfer personal data to third countries or international organizations.
All personal data is stored in the European Union .
6. Do we use cookies?
The use of cookies on our website is described in our Cookie Policy .
7. What are your rights?
Under the Regulation, you have the right to request access to your personal data, request rectification or erasure of your personal data, withdraw your consent where the processing of your personal data is based on consent, request restriction of processing, object to the processing of your personal data and to data portability.
To exercise the above rights, as well as in other matters related to the processing of personal data, you may contact us with a relevant reasoned request by sending it to the postal or e-mail address of the controller specified above. We will respond no later than within one month. If necessary, we have the right to request you to prove your identity.
If you are not satisfied with our response or action, you have the right to file a complaint with the supervisory authority, the State Data Inspectorate.
8. How is this privacy policy and its amendments communicated?
This privacy policy is available on our website.
We ask that you confirm your familiarity with this policy before you confirm your order in our online store, subscribe to our website's news and special offers, or fill out the correspondence form on our website.
We reserve the right to supplement and amend this policy at any time.
The current version of the privacy policy is always available on our website.
approved 20.01.2025